A sustainable and elegant approach for your destination
Strategies work best when they have an inductive nature to them
We can build your strategy from the ground up, and make your concrete situation the starting-point for our analysis—together we will make a strategy that is tailored to your unique circumstances and organisation.
We believe that there is a lot of untapped value that can be attained in the intersection between logistics and the first-hand experience of the customers. A safe but effective logistics handling is imperative to achieve this outcome—and this is where we excel.
Knowledge without practical experience is suboptimal at best—and we can guide you and your organisation through all stages of the operation, from planning to execution, because we have done it ourselves. We have provided this service in Copenhagen for over a decade, and now we are ready to share our knowledge with other ports and stakeholders, who are interested in taking their operation to the next level.
We cover all aspects of your operation from idea to execution
Our approach is simple and elegant in its execution but has proven to be quite effective. Our primary focus for an operation are the intersections between port and ship, and handling and customer experience. The importance of this equilibrium cannot be overstated and is the pivotal point for our business analysis’ and perspectives during operations. Effective handling is important and the nature of what effective means varies depending on the characteristics of the ship and the port. We, therefore, always approach our work from the ground up—both with business analysis, future strategies and turnaround calls. An understanding of the details and circumstances of your situation is an important starting-point and will be the pivotal point throughout the entire process.
An important notion is that effectiveness must never be achieved at the expense of the customer experience. This is imperative for your brand value and how your stakeholders view your organisation and city. A stakeholder must never be more than a couple of metres from a CEO—meaning, that your frontline employees must possess the knowledge and competence to help your stakeholders, and feel ownership and confidence to step outside their immediate work function and help.
How do we differ from the rest?
Every single one of our staff has multiple years of experience from the frontline and, therefore, knows and appreciates the importance of the details of an operation. You need to be able to Observe, Orient, Decide and Act in order to make an informed decision in any circumstance, and this is impossible without having boots on the ground. You need to immerse yourself in the environment that you want to know and you need to practice your trade—this is why innovations are mostly found, through exposure to repetition in the production and not behind the computer screen.
Do not hesitate to contact us if you have any questions or inquiries that fall outside the scope of our described services.
